Seeking for the best user experience in a digital world
It’s not about the technology; rather, it’s about having a customer-focused culture.
“The customer is always right.” This well-known saying regarding the relationship between businesses and users may spark debate, but what is undeniable is the importance of the interaction between online customers and the digital payment methods that aim to provide a smooth online shopping experience. It is important to listen to customers to understand not only what they want, but also what they need. Therefore, lets discuss what is “user experience” (UX) and how it differs from “user interface” (UI).
Omnichannel: the ideal strategy to maintain customer relationships
The continuous development of new technologies that have emerged in the market has undoubtedly contributed to the complete shift in the relationship between customers and merchants.
Technology, innovation, and digitalization: three convergent forces
The union of technology and innovation leads to digital transformation, which is not a recent trend. Many forward-thinking companies have spent the last few years making the transition.
Digital banking 101
Digital banking is a new service model for financial institutions whose basic principle is that the entity has no physical contact of any kind with its users. All interactions are held remotely using technological devices, such as an application on a mobile phone.
Business Advisory Meeting: Building bonds
Last September, in our business advisory meeting, we had the opportunity to share a pleasant space prevailed to exchange ideas, learn about new projects, and strengthen links with 15 clients from Latin America and the Caribbean and our executive team.
Neartopay, Evertec’s new payment acceptance application
The use of contactless payments across Latin America and the Caribbean doubled in 2021 according to Visa Consulting & Analytics. According to GSMA Intelligence, smartphone connections in Latin America will reach 600 million by the end of 2025, equivalent to an 80% adoption rate among the population. At Evertec, we continue to innovate and offer […]
Tokenization: The road to digitizing payment methods
Beyond being a luxury, technology represents a need in human life and is embedded in every context of its day to day. The payment ecosystem is no exception. It has evolved hand in hand with technology and innovation to offer safer and more streamlined payment methods.
What is Dashboard?
Dashboard is a platform where you can easily and quickly view your business transactions, reports, and statements. Dashboard places all the relevant information about your business in one place. It is available to all merchants that perform transactions through POS, Checkout, Call Center Pay, and Kiosks. There is no additional cost to access the platform under your current contract with us.
The Significance of the Internet in Your Business
Did you know that the Internet infrastructure you use can impact the success of your business? In its early days, when the Internet first came into existence, it started out as a communication network that could only be accessed by the U.S. Department of Defense and large technology companies. Then, the first web pages were […]
Smart Fit, Improving the recurring payment processes
Smart Fit is the largest sports academy network outside the United States, and a leader in this segment in Latin America. Founded in Sao Paulo in 2009, they started operations in Colombia in 2015. Is the low-cost, high-value chain from Smart Fit Group, which also includes Bio Ritmo gyms network.