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A Payment Method that Stands Out in the Digital World

It was once impossible to imagine having a tool that could help the financial industry diversify and digitalize its products, aimed at showing users that a digital solution is within their reach and how going digital can have a positive impact on their life by facilitating their daily habits.

A volunteer day to remember

At Evertec, we are rich in diversity in terms of our gender, race, experience, ethnicity, education, generation, culture, age, nationality, and language. But we are also rich in generosity. This was demonstrated through at our eighth annual Volunteer Day.

Evertec responds to the devastation caused by hurricane Fiona

If anything has demonstrated Evertec’s role as a corporate citizen, it is its immediate response to unexpected emergency situations that negatively affect our society. This is especially true when those situations happen in the countries where the company operates. One such example has been the various initiatives conducted in support of clients, collaborators, nonprofit organizations, and others affected by damages caused by the COVID-19 pandemic, which impacted the entire world, or the earthquakes and hurricanes in Puerto Rico.

Seeking for the best user experience in a digital world

It’s not about the technology; rather, it’s about having a customer-focused culture.

“The customer is always right.” This well-known saying regarding the relationship between businesses and users may spark debate, but what is undeniable is the importance of the interaction between online customers and the digital payment methods that aim to provide a smooth online shopping experience. It is important to listen to customers to understand not only what they want, but also what they need. Therefore, lets discuss what is “user experience” (UX) and how it differs from “user interface” (UI).

Digital banking 101

Digital banking is a new service model for financial institutions whose basic principle is that the entity has no physical contact of any kind with its users. All interactions are held remotely using technological devices, such as an application on a mobile phone.

Business Advisory Meeting: Building bonds

Last September, in our business advisory meeting, we had the opportunity to share a pleasant space prevailed to exchange ideas, learn about new projects, and strengthen links with 15 clients from Latin America and the Caribbean and our executive team.