During the last year, online shopping has grown exponentially throughout in the region, bringing with it many benefits for both retailers and end consumers. This growth brings with it certain responsibilities, especially in terms of security, which must be assumed by all parties involved in the process.
There are many ways to protect yourself and your financial information when shopping online. Not all e-commerce websites or mobile apps offer the best conditions for a secure online shopping experience. Identity theft or an empty bank account are not the kind of surprises you want to have.
Therefore, below, we share some simple tips that will help consumers to protect themselves from cybercriminals who increasingly use much more advanced techniques to get hold of sensitive, confidential information from users. When shopping online we must take into consideration three stages: the first is right before the purchase, this will greatly influence the outcome of the transaction; the second one is during the purchase process; and the third one focuses on tips that you should contemplate after completing the purchase
1. Recommendations before starting the online purchase process
However, you should not only be careful with the purchase methods being used but also be aware of the businesses you are going to interact with, since many times these businesses are vulnerable to cybercriminals, directly affecting and exposing those who use their platforms to make purchases.
2. Recommendations to remember during the purchase process to make sure it is successful and secure
3. Recommendations for after completing an online purchase:
Keeping in mind that a large part of a secure online shopping process depends directly on the consumer, it is important to keep the following recommendations in mind:
This also applies whenever they ask for information not associated with the transaction, such as your ID number, date of birth or any other type of personal document, this is a definite a red flag.
"Trust your instincts."
In the end, use your common sense and trust your instincts. If an offer seems to be too good to be true, it probably is. And if something seems suspicious, remember that you don’t have to complete the purchase, you can terminate the process and close the web page.
By Antuam Traverso – Risk & Fraud Product Manager (Evertec).