A volunteer day to remember
At Evertec, we are rich in diversity in terms of our gender, race, experience, ethnicity, education, generation, culture, age, nationality, and language. But we are also rich in generosity. This was demonstrated through at our eighth annual Volunteer Day.
Evertec responds to the devastation caused by hurricane Fiona
If anything has demonstrated Evertec’s role as a corporate citizen, it is its immediate response to unexpected emergency situations that negatively affect our society. This is especially true when those situations happen in the countries where the company operates. One such example has been the various initiatives conducted in support of clients, collaborators, nonprofit organizations, and others affected by damages caused by the COVID-19 pandemic, which impacted the entire world, or the earthquakes and hurricanes in Puerto Rico.
Seeking for the best user experience in a digital world
It’s not about the technology; rather, it’s about having a customer-focused culture.
“The customer is always right.” This well-known saying regarding the relationship between businesses and users may spark debate, but what is undeniable is the importance of the interaction between online customers and the digital payment methods that aim to provide a smooth online shopping experience. It is important to listen to customers to understand not only what they want, but also what they need. Therefore, lets discuss what is “user experience” (UX) and how it differs from “user interface” (UI).
Omnichannel: the ideal strategy to maintain customer relationships
The continuous development of new technologies that have emerged in the market has undoubtedly contributed to the complete shift in the relationship between customers and merchants.
Technology, innovation, and digitalization: three convergent forces
The union of technology and innovation leads to digital transformation, which is not a recent trend. Many forward-thinking companies have spent the last few years making the transition.
Digital banking 101
Digital banking is a new service model for financial institutions whose basic principle is that the entity has no physical contact of any kind with its users. All interactions are held remotely using technological devices, such as an application on a mobile phone.
Smart Fit, Improving the recurring payment processes
Smart Fit is the largest sports academy network outside the United States, and a leader in this segment in Latin America. Founded in Sao Paulo in 2009, they started operations in Colombia in 2015. Is the low-cost, high-value chain from Smart Fit Group, which also includes Bio Ritmo gyms network.
Evertec consolidates the progress and the digitalization of payments in Latin America
The recent acquisition of BBR secures the company as the region’s leader in transaction processing Evertec, the leading company in transaction processing and digitalization services in Latin America and the Caribbean, announced its recent acquisition of BBR SpA, a company that operates in Chile and Peru offering payment and technology solution services aimed mainly at […]
EMV 3D secure: dispelling myths
To be able to talk about security standards for electronic commerce transactions, it is necessary to understand to the EMV 3D Secure (Three-Domain Secure) protocol. This protocol has come to play an important role in the e-commerce payment ecosystem, especially in recent years, when digital payments have not only grown exponentially but are expected to grow by more than 20% in the very near future.
Tokenization: The key to increase acceptance of online payments
What is Tokenization? It is a service that allows card sensitive information to be converted into non-sensitive/encrypted data format such as a token, reducing the risk of data breaches and cyberattacks on merchants/acquirers that process online transactions. How does it work? The cardholder registers the card information once on the e-commerce/gateway, later it is sent […]