Issue and manage all card types in all formats and allow origination from any channel through our rule-based engine. View your complete relationship with customers through a powerful relational database that shows a consolidation of transactions, useful for customer retention and acquisition. We support all kinds of issuers, from small to large financial institutions, regional and global corporate customers and government agencies, with all the back-office functions associated with the following card issuance activities:
- Account opening requests
- Client origination, boarding, activation and retention
- Full product issuing and case management workflow
- Incoming/outgoing transaction processing of major international cards
- Card inventory management
- Fraud and risk management
- Chargeback, disputes and collections management
- Real-time and multichannel loyalty management
- Fee generation
- Customer service
You can also reduce your operational expenses using our Contact Center, which operates efficiently and without interruption. We offer several contact support options, from live operators to automatic incident opening.
- Contact Center:
Have live operators answering all your customers’ and merchants’ calls with a single point of contact to manage a variety of services, from balance inquiries to opening service requests.