Incoming and Outgoing Returned Items
We receive, on your behalf, the Incoming Return Items files presented by local FIs and from the Federal Reserve Bank. We also receive physical checks that cannot be included by FIs, and we can also print Returned Check Notices with the Image Replacement Documents of the returned checks.
We process Outgoing Return Items by performing a signature and format verification on checks, based on your pre-established rules and hierarchies. We pay or return the item according to your final return information. We can also print the Returned Check Notices with the Image Replacement Documents in accordance with Check 21 requirements, and deliver it to your customers.