Privacy Policy

At EVERTEC, Inc., our commitment to our clients is to provide the highest quality data processing services and solutions, adding value and efficiency to the financial, government, manufacturing, telecommunications and services institutions we serve.  In so doing, we place the highest importance on respecting and protecting the privacy and confidentiality of the information that our clients share with us. We provide this statement to explain our practices and to inform you of the way your information is collected and used at this site. 

INFORMATION WE COLLECT FROM YOU

In order to operate www.evertecinc.com, www.ssipr.com, www.ath.com and www.athmovil.com, and provide you with information on products and services that may be of interest to you, we may collect personally identifiable information from you.  The types of personally identifiable information that we may collect in this site include, but are not limited to: name, address, email address, and personal data for an online resume submission or when you register to certain services.  Also, we verify IP address, account number, username and password to provide you with access to restricted areas on our website. 

USE AND SHARING OF INFORMATION

A visitor to our website may choose to send us personal or company information for different reasons, including, but not limited to submitting a resume, requesting information about our products or company; or accessing password/user restricted areas on our website.  Information submitted for a specific purpose will be used for that purpose only and in accordance with applicable contracts, laws and regulations.  Generally, we use your information to help us efficiently deliver the services you have requested, and business analyses.  In some cases we may need to engage non-affiliated third parties (service providers) to help us perform some of these tasks, including, but not limited to, performing customer service, or business analysis, and consequently we may share your information with these service providers.  In such cases, we will require these service providers to enter into agreements with us regarding the confidential handling of your information.  Also, it is our policy not to disclose any non-public personal information about our clients’ customers to any non-affiliated third party for marketing purposes.

Your information may be transferred to and maintained in whole or in part on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and may be store on equipment or in facilities leased or licensed from third parties.

Unless it is required to be disclosed in response to a legal process such as a court order or subpoena, or to a law enforcement agency’s request, we will not share the collected information with third parties other than as set for in this paragraph.  Furthermore, unless authorized, we do not share this information with our affiliates.

Use of Cookies

In order to better serve you through the Internet, we use “cookies” in some webpages.   A “cookie” is a small piece of information which a web server may place on your computer when you visit a web site.  This is useful for having your browser remember some specific information (for example, pre-filed or pre-selected areas) which the web server can later retrieve.     A “cookie” allows your browser remember you as a previous visitor and could improve the way you use the site because it remembers your preferences while you visit the site.

When accessing some of the restricted areas at our website, your web browser sends the session number to our web servers.  This information is collected to identify the communication session id.  If you wish to disable these cookies, the ‘help” portion of the toolbar on most browsers will tell you how.  However, if you set your browser to disable cookies, you may not be able to access certain areas or features of evertecinc.com.

ABOUT SECURITY

EVERTEC has security measures in place to help protect against the loss, misuse and unauthorized alteration of the information under our control.   We use industry-recognized security safeguards, such as firewalls, anti-virus, intrusion detection systems, and operational procedures to detect and preclude unauthorized parties from accessing our systems.  Our operational procedures include restricted access to customer non-public personal information to those employees who have been trained to manage and safeguard this type of information.  We hold our employees responsible for complying with our Privacy Policy and its principles, and we take the appropriate measures to enforce our employees’ responsibilities, as specified in our Code of Ethics and Rules of Conduct.  Additionally, we use internal and external resources to review the adequacy of our security procedures. 

We use Secure Sockets Layer (SSL) encryption technology to safeguard the information shared with us in the restricted areas found in our website.  SSL is the standard security technology for creating an encrypted link between a web server and a browser.  This link ensures that all data passed between the web server and browsers remain private and integral.  Adding SSL encryption to our web pages ensures end-to-end encryption for the duration of the session. 

We also maintain physical and electronic security measures necessary to safeguard the confidentiality of your information as required by law and by this policy.

NO SPAM

EVERTEC will not send unsolicited e-mail to you.  We will use e-mail to respond to e-mail messages from you or to engage in other communication, which you have expressly permitted.

LINKS TO OTHER WEB SITES

There may be links to other Web sites from our business partners.  However, we are not responsible for the content or privacy policies of those other sites.

EVERTEC may update its privacy policy from time to time, and the amended and restated policy will be posted in our website.

CONTACTING EVERTEC

If you have any questions about this privacy statement or the practices of this site, you can contact us at 787.759.9999 ext. 4808 or at privacy@evertecinc.com.

Last updated June 19, 2009.