IT Professional Services

In every Information Technology (IT) project, human talent and processes are as important as the technology used. At EVERTEC, we have a great number of professionals who are certified in various fields; such as Project Management (Project Management Institute), IT Service Management (ITSM) based on Information Technology Infrastructure Library (ITIL) best practices, and technology of particular business partners like Microsoft, Oracle, Avaya, and Cisco.

Our resources share their knowledge and experience with our clients, working with them as a team to achieve more efficiency in their business operations through:

• Strategic Planning
  • We help you align technology to your business strategies and objectives.
• Business Process Management
  • Today’s businesses have the responsibility of developing the organizational processes to facilitate monitoring in real time, how they handle change and continuous optimization, which will allow them to maintain a competitive edge in a dynamic business environment. Business Process Management goes beyond the typical modeling and automation of your business, encompassing every activity that promotes continuous improvement. EVERTEC provides its clients with the business and technical solutions to improve business process deficiencies in every step: design, execution, and monitoring.
• System Development
  • We help you design the application, information, and database architecture best suited to reduce costs and increase productivity and scalability in your business.
• Business Integration Services
  • By maintaining an agnostic position with regards to technology, our professionals acknowledge that most businesses possess a wide array of heterogeneous platforms that require integration. We provide objective recommendations and implement them while keeping as the main goal reaching your objectives.
• Content Management Services
  • This service is based on the digital management of documents, including content creation, integration of a digital document to the company’s processes, and the distribution and final retention of the document. EVERTEC’s experience in all of these stages is very valuable to our clients when implementing content management solutions.

• Information Infrastructure Services
  • EVERTEC integrates and provides sophisticated services that are critical to operate your business. We use the Information Technology Infrastructure Library (ITIL) as a frame of reference, which allows us to produce and deliver quality applications on time and within the estimated budget. EVERTEC related variety of services includes user and privilege authentication processes, Help Desk, and network and servers monitoring.
• Database management